Resolve Workplace Conflict with Neutral, Accredited Mediation.

Sometimes individuals cannot resolve long-standing disputes on their own. We provide NMAS-accredited workplace mediation to address the root cause of disputes, ensure procedural fairness, and restore team productivity.

two individuals in a mediation meeting

Why outsource your workplace mediation?

Internal attempts to mediate complex, long-standing disputes often fail due to perceived bias, existing power dynamics, or deeply entrenched emotions. Engaging a neutral, external NMAS-accredited mediator protects your organization from escalating legal risks, ensures strict procedural fairness, and provides your employees with a genuinely safe environment to navigate their grievances.

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Mediation Overview & Our Approach

Situation Overview

We begin with a comprehensive briefing to understand the current situation, the history of the dispute, and its direct impacts on the organisation.

Pre-Mediation Meetings

The two parties meet with the mediator individually. This confidential space occurs up to 2 weeks prior to the joint session.

Joint Mediation Process

A structured, facilitated process bringing both parties together. We generally allocate a full day to this process to ensure neither party feels rushed.

Next Steps & Action Plan

We establish a clear, documented action plan and defined next steps to ensure the resolution is sustainable upon returning to the workplace.

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Let’s discuss your options

Every workplace dispute is unique. Send us a preliminary enquiry, and our NMAS-accredited mediators will help you assess the situation to determine the best path forward for your organisation.

What happens when you enquire?

  • A senior mediator will review your request.
  • We schedule a brief, obligation-free phone call to understand the context.
  • We recommend a structured, impartial approach to resolve the issue.

Get in touch with our team


Call (08) 6336 8620

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