Conflicts in the workplace are inevitable. Differences in opinions, personalities, and interests can sometimes create tensions that disrupt harmony and productivity. To address these issues constructively, many organisations turn to workplace mediation—a structured process that facilitates open dialogue between conflicting parties to reach a mutually acceptable resolution. Workplace mediation does not aim to assign blame or [...]
Recent statistics show a troubling trend: less than one in five Australian employees report being fully engaged at work. It’s not a reflection of laziness or lack of motivation — it’s a symptom of a deeper, often overlooked issue. Many organisations unintentionally set their people up to fail by promoting high performers into leadership roles [...]
In today's dynamic workplace, the emphasis on safety has extended beyond physical measures to include the psychological well-being of employees. The recent updates in Australia’s Worksafe laws and regulations underscore the growing recognition of psychosocial hazards—elements in the workplace that pose risks to mental health. While compliance and procedural changes are integral, the role of [...]
In today’s corporate landscape, many ambitious CFOs find themselves aspiring to ascend to the coveted role of CEO. Transitioning from a role deeply rooted in finance to one requiring a holistic company-wide focus involves more than just a shift in responsibilities; it requires a fundamental change in mindset and skills. Recently, I had the opportunity [...]
Communication in business plays an essential role in the success of leadership, organisational culture, and overall productivity. As businesses grow, leaders face a variety of communication challenges. Whether inspiring a team, providing feedback, expressing appreciation, or resolving disputes, effective communication is critical in maintaining a healthy and motivated work environment. This article will explore the [...]
Assertiveness is about expressing your thoughts, feelings, and needs directly, honestly, and respectfully. It's a balance between passivity and aggression. It is important to understand and believe that your thoughts and feelings are valuable and deserve to be heard. This is the foundation of assertiveness. Proper Preparation and Planning Prevents Poor Performance Know Your [...]
Transitioning from a technical expert to a leadership and management role is a significant career shift that requires developing new skills and closing possible behavioural gaps. Yes, some leaders are born but that does not mean anyone can develop the skills that will make them a good manager and leader. Here are seven key [...]
The words ‘Manager and Leader’ seems to be interchangeable in many people’s minds, but there is a specific distinction. The role of Manager has a large element of existing quantifiable components (procedures, measures, policies, etc.), and these skills can be learned through existing structures and don’t necessarily take into account a major variable - people. [...]
Many organisations present a pretty picture to the outside world, but the culture is not so pretty. I find myself often asking if the marketing department of some of the large organsitions in Australia have any link to the reality of dealing with their organsitions. Sometimes that gap is enormous, and I’m left wondering why [...]
For several years now, CLT has volunteered time to developing women in STEM through the Homeward Bound project. In the world of Science, Technology, Engineering, and Mathematics (STEM), women have historically been underrepresented. However, the tide is changing as more and more emerging women in STEM are breaking barriers and making significant contributions to these [...]
Dr Susan Roberts says: