Why your culture survey may be telling you only part of the story Most organisations can describe their culture. They have values, employee surveys, engagement scores, leadership forums, wellbeing initiatives and carefully written statements about how people are expected to behave. These things matter. They provide direction and give leaders information they might not otherwise [...]
Australia is not running out of experienced people. We are running out of effective ways to keep their knowledge, judgement and capability in circulation. In many workplaces, retirement is still treated as a hard stop. There is a farewell function, a speech, a card and perhaps a promise to “stay in touch”. Then the employee [...]
Why yoga won’t fix psychosocial hazards: what leaders should do instead Wellness programs can be good for morale, recovery and culture, but they are not, by themselves, controls for psychosocial hazards. A yoga class, morning tea, mindfulness app or fruit bowl may support individual wellbeing, but it does not remove the source of harm if [...]
The most reliable service any large corporation seems to provides these days is the customer satisfaction survey. You can spend three days trying to solve a problem they created, be transferred between departments like an unwanted Christmas present, explain your life story to six different people and emerge only slightly older than when you began. [...]
There is a question often linked to Carl Jung’s work: why do people suddenly start hating you? For leaders, this can feel deeply personal. One day, someone is cooperative, warm or even supportive. Then something shifts. Their tone changes. They become distant, critical, passive-aggressive or openly hostile. You are left wondering: What did I do? [...]
When organisations think about workforce transition, the focus is often on roles, budgets and headcount. But there is another question that matters just as much: How are people leaving the business? For older workers approaching retirement, there is a big difference between someone leaving voluntarily, someone leaving through redundancy, and someone leaving after a workplace [...]
Australia is in the middle of a demographic shift that is far more profound than it first appears. By 2029, every baby boomer will have reached retirement age. On paper, that sounds like a neat milestone. In reality, it marks the beginning of a much more complex chapter for individuals, employers and the broader economy. [...]
Redundancy hits hard. Even when people know it’s coming, the moment it becomes real can leave them stunned, embarrassed, or simply overwhelmed. Yet there’s an interesting pattern we see across the outplacement industry: Left to their own devices and without direct communication a low percentage of people reach out for support. So the question is: [...]
Across many organisations, a quiet shift happens as employees move through their late-50s and into their 60s. They care less about titles. They’re less interested in competing. They’re more interested in giving something back. They want to share what they know, support younger colleagues, contribute to culture, and feel useful beyond KPIs. In psychology, this [...]
Most organisations are trying to operate today using management models built for a more stable past. Long planning cycles, fixed strategies, and layered decision-making struggle when conditions change faster than approvals can keep up. In a world defined by volatility, uncertainty, complexity, and ambiguity (VUCA), the leaders who succeed are not the ones with the [...]
Dr Susan Roberts says: