10 Most Powerful Cognitive Bias Models That Distort Your Thinking (And How to Beat Them)
Your mind is the most powerful force you’ll ever face. It can build empires or trap you in invisible walls. Most people think they’re logical. They’re not. They’re emotional creatures, rationalizing after the fact. Cognitive [...]
From Words to Actions: Why Cascading Company Values is Essential for Culture, Performance — and Safety
“Culture isn’t what’s written on the wall — it’s what gets lived out on the ground.” Across industries — from healthcare to heavy industry, and especially in high-performance environments like mining, manufacturing, and construction — [...]
What I Don’t Like About Myself, I Hate to See in Other People: The Psychology of Triggers and Self-Projection
Have you ever found yourself disproportionately irritated by someone else’s behaviour—only to realize, uncomfortably, that they’re displaying a trait you secretly dislike in yourself? That intense emotional reaction may not be about them at all. [...]
Case Study: Supporting People Through Transition During Multiple Mine Closures
Industry: Resources | Project: Mine Closures & Workforce Transition Client: A Leading Resources Company (WA) Overview When a prominent mining organisation made the difficult decision to temporarily shut down three of its Western Australian mine [...]
Case Study: Empowering Leaders to Drive Culture, Connection & Performance in the Medical Industry
Overview In today’s fast-moving environments, strong leadership isn’t a luxury — it’s a necessity. Recognising this, our client engaged us to design and deliver a future-focused leadership development initiative to equip managers and team leaders [...]
Case Study: Leading with Integrity Through Contract Conclusion
Industry: Services Sector | Project: Workforce Transition During Contract Closure Client: A National Services Organisation Overview When a leading services organisation reached the end of a significant government contract, the business faced the complex task [...]
Case Study: From CFO to CEO – Navigating a Transformational Leadership Leap
Overview Over the past 18 months, I’ve had the privilege of partnering with a senior executive as he prepared to step into one of the most demanding leadership roles in business — transitioning from Chief [...]
Case Study: Maintaining Performance Through Closure in Manufacturing
Industry: Manufacturing | Project: Plant Closure & Workforce Transition Client: A National Heavy Vehicle Manufacturer Overview When a highly productive WA-based manufacturing facility faced unavoidable closure due to a lease termination and relocation decision, the [...]
Case Study: Coaching a Principal to Lead Organisational Cultural Change
Overview Leading a school is no different from leading a complex organisation — it requires vision, leadership, and the ability to inspire change across multiple stakeholder groups. We recently partnered with the newly appointed principal [...]
Don’t Let Ego Get in the Way of Getting Help
Let’s call it like it is: losing your job sucks. Redundancy often feels personal, even when you’re told it isn’t. The rug gets pulled out, the security disappears, and your brain starts doing loops. Why [...]

















Dr Susan Roberts says: