Have you ever found yourself disproportionately irritated by someone else’s behaviour—only to realize, uncomfortably, that they’re displaying a trait you secretly dislike in yourself? That intense emotional reaction may not be about them at all. It may be about you. This phenomenon is more common than you might think, and psychology has a name for [...]
Industry: Resources | Project: Mine Closures & Workforce Transition Client: A Leading Resources Company (WA) Overview When a prominent mining organisation made the difficult decision to temporarily shut down three of its Western Australian mine sites due to falling gold prices, the impact extended well beyond operations — affecting workers, families, and entire regional communities. [...]
Overview In today’s fast-moving environments, strong leadership isn’t a luxury — it’s a necessity. Recognising this, our client engaged us to design and deliver a future-focused leadership development initiative to equip managers and team leaders with the tools, mindset, and confidence to lead more effectively. We are working with leaders right across the business to [...]
Industry: Services Sector | Project: Workforce Transition During Contract Closure Client: A National Services Organisation Overview When a leading services organisation reached the end of a significant government contract, the business faced the complex task of managing a workforce transition with compassion, clarity, and consistency. With a strong track record delivering services for both state [...]
Overview Over the past 18 months, I’ve had the privilege of partnering with a senior executive as he prepared to step into one of the most demanding leadership roles in business — transitioning from Chief Financial Officer to Chief Executive Officer of a multi-billion-dollar international organisation. This case study explores how behavioural coaching played a [...]
Industry: Manufacturing | Project: Plant Closure & Workforce Transition Client: A National Heavy Vehicle Manufacturer Overview When a highly productive WA-based manufacturing facility faced unavoidable closure due to a lease termination and relocation decision, the leadership team was confronted with a difficult challenge: How do you wind down operations over nine months — without losing [...]
Overview Leading a school is no different from leading a complex organisation — it requires vision, leadership, and the ability to inspire change across multiple stakeholder groups. We recently partnered with the newly appointed principal of a respected independent school to support his ambition: to re-align the school’s culture with its foundational principles and values. [...]
In the resources sector—where projects are high-stakes, timelines are tight, and teams often form temporarily for shutdowns, outages, or capital projects—leadership plays an outsized role in shaping outcomes. At the heart of every successful operation lies a team that not only executes with precision but does so with a shared sense of purpose, safety, and [...]
Conflicts in the workplace are inevitable. Differences in opinions, personalities, and interests can sometimes create tensions that disrupt harmony and productivity. To address these issues constructively, many organisations turn to workplace mediation—a structured process that facilitates open dialogue between conflicting parties to reach a mutually acceptable resolution. Workplace mediation does not aim to assign blame or [...]
Recent statistics show a troubling trend: less than one in five Australian employees report being fully engaged at work. It’s not a reflection of laziness or lack of motivation — it’s a symptom of a deeper, often overlooked issue. Many organisations unintentionally set their people up to fail by promoting high performers into leadership roles [...]
Dr Susan Roberts says: