Your mind is the most powerful force you’ll ever face. It can build empires or trap you in invisible walls. Most people think they’re logical. They’re not. They’re emotional creatures, rationalizing after the fact. Cognitive biases are the tricks your brain plays to protect you—but those same tricks can destroy clarity, discipline, and growth. The [...]
“Culture isn’t what’s written on the wall — it’s what gets lived out on the ground.” Across industries — from healthcare to heavy industry, and especially in high-performance environments like mining, manufacturing, and construction — company values are only as powerful as their visibility in day-to-day behaviour. If you’re a leader, you likely know your [...]
Have you ever found yourself disproportionately irritated by someone else’s behaviour—only to realize, uncomfortably, that they’re displaying a trait you secretly dislike in yourself? That intense emotional reaction may not be about them at all. It may be about you. This phenomenon is more common than you might think, and psychology has a name for [...]
Overview Over the past 18 months, I’ve had the privilege of partnering with a senior executive as he prepared to step into one of the most demanding leadership roles in business — transitioning from Chief Financial Officer to Chief Executive Officer of a multi-billion-dollar international organisation. This case study explores how behavioural coaching played a [...]
Let’s call it like it is: losing your job sucks. Redundancy often feels personal, even when you’re told it isn’t. The rug gets pulled out, the security disappears, and your brain starts doing loops. Why me? What did I do wrong? Who made the call? Some people get angry. Others go quiet. But a common [...]
In the resources sector—where projects are high-stakes, timelines are tight, and teams often form temporarily for shutdowns, outages, or capital projects—leadership plays an outsized role in shaping outcomes. At the heart of every successful operation lies a team that not only executes with precision but does so with a shared sense of purpose, safety, and [...]
Dear Job Seeker, The hiring process is a strategic game, and understanding how recruiters think can give you the winning edge. Every time a recruiter looks to fill a role—whether internally or externally—they go through three distinct phases before making a final decision. Knowing how to navigate each phase effectively can significantly increase your chances [...]
Imagine asking someone, “Do you think everyone sees the world the same way you do?” Almost without exception, the response would be a dismissive “Of course not, that’s silly!” Yet, in our daily lives, our actions often contradict this logic. Most of our stress and anxiety arise from the implicit expectation that others should think [...]
After 30 years in personal and business marketing, I can confidently say that the single most important factor in success is the strength of your network. Whether you're changing careers, building a business, or seeking new opportunities, your ability to connect with people is far more critical than having a perfect resume, an optimised LinkedIn [...]
In today’s fast-paced and ever-evolving workplace, fostering a culture of continuous learning and resilience is not just a competitive advantage—it’s essential. At the heart of this culture lies a powerful model we call “The Three Circles of Growth.” This framework helps individuals, teams, and organisations understand where they are in their personal and professional development [...]
Dr Susan Roberts says: