From Words to Actions: Why Cascading Company Values is Essential for Culture, Performance — and Safety
“Culture isn’t what’s written on the wall — it’s what gets lived out on the ground.” Across industries — from healthcare to heavy industry, and especially in high-performance environments like mining, manufacturing, and construction — [...]
What I Don’t Like About Myself, I Hate to See in Other People: The Psychology of Triggers and Self-Projection
Have you ever found yourself disproportionately irritated by someone else’s behaviour—only to realize, uncomfortably, that they’re displaying a trait you secretly dislike in yourself? That intense emotional reaction may not be about them at all. [...]
Case Study: Supporting People Through Transition During Multiple Mine Closures
Industry: Resources | Project: Mine Closures & Workforce Transition Client: A Leading Resources Company (WA) Overview When a prominent mining organisation made the difficult decision to temporarily shut down three of its Western Australian mine [...]
Case Study: Empowering Leaders to Drive Culture, Connection & Performance in the Medical Industry
Overview In today’s fast-moving environments, strong leadership isn’t a luxury — it’s a necessity. Recognising this, our client engaged us to design and deliver a future-focused leadership development initiative to equip managers and team leaders [...]
Case Study: Leading with Integrity Through Contract Conclusion
Industry: Services Sector | Project: Workforce Transition During Contract Closure Client: A National Services Organisation Overview When a leading services organisation reached the end of a significant government contract, the business faced the complex task [...]
Case Study: From CFO to CEO – Navigating a Transformational Leadership Leap
Overview Over the past 18 months, I’ve had the privilege of partnering with a senior executive as he prepared to step into one of the most demanding leadership roles in business — transitioning from Chief [...]
Case Study: Maintaining Performance Through Closure in Manufacturing
Industry: Manufacturing | Project: Plant Closure & Workforce Transition Client: A National Heavy Vehicle Manufacturer Overview When a highly productive WA-based manufacturing facility faced unavoidable closure due to a lease termination and relocation decision, the [...]
Case Study: Coaching a Principal to Lead Organisational Cultural Change
Overview Leading a school is no different from leading a complex organisation — it requires vision, leadership, and the ability to inspire change across multiple stakeholder groups. We recently partnered with the newly appointed principal [...]
Don’t Let Ego Get in the Way of Getting Help
Let’s call it like it is: losing your job sucks. Redundancy often feels personal, even when you’re told it isn’t. The rug gets pulled out, the security disappears, and your brain starts doing loops. Why [...]
Leadership That Sets the Tone: Building High-Performance Teams in the Resources Industry
In the resources sector—where projects are high-stakes, timelines are tight, and teams often form temporarily for shutdowns, outages, or capital projects—leadership plays an outsized role in shaping outcomes. At the heart of every successful operation [...]







Dr Susan Roberts says: