The Three Types of Interview Questions — And Why You Should Prepare for All of Them
Most people prepare for interviews by rehearsing behavioural stories. These “Tell me about a time when…” questions still matter, but they’re only one part of the picture. In reality, strong interviewers use three broad types [...]
Why So Many People Don’t Reach Out for Outplacement Support When It’s Offered — And Why It Matters
Redundancy hits hard. Even when people know it’s coming, the moment it becomes real can leave them stunned, embarrassed, or simply overwhelmed. Yet there’s an interesting pattern we see across the outplacement industry: Left to [...]
Changing Gears: Why Purpose Matters More Than the Retirement Date
Most people approach retirement as a financial milestone. The number matters. The plan matters. The super matters. What often gets left out is the harder question: Who am I when my work role is no [...]
When the Lights Go Out: What a 48-Hour Silence-and-Dark Study Teaches Us About Leadership Under Stress
There’s a little-known psychological study where participants were placed alone in a silent, pitch-black environment for 48 hours. No noise. No light. No sense of time. Nothing to anchor themselves to except their own thoughts. [...]
The “Turning Outward” Phase: Why Your 60-Something Employees Matter More Than You Think
Across many organisations, a quiet shift happens as employees move through their late-50s and into their 60s. They care less about titles. They’re less interested in competing. They’re more interested in giving something back. They [...]
AI on the Subject of AI in Job Searching
AI in the Job Hunt: Tool, Trap, or Competitive Edge? I recently reviewed a cover letter that stopped me in my tracks—not because it was bad, but because of the final paragraph. The candidate openly [...]
The Rosenthal Effect: The Quiet Force Shaping Performance, Culture and Leadership
Most leaders spend a lot of time thinking about capability: skills, systems, structures, KPIs. But one of the most powerful forces shaping performance isn’t a process at all — it’s the leader’s expectations. This is [...]
Your Brand Isn’t What You Do — It’s What You Deliver
Ask someone what their personal brand is and the answer is often a job title. “I’m a project manager.” “I’m a lawyer.” “I’m a consultant.” That’s understandable—but it misses the point. What you do is [...]
The OODA Loop: A Practical Leadership Tool for a VUCA World
Most organisations are trying to operate today using management models built for a more stable past. Long planning cycles, fixed strategies, and layered decision-making struggle when conditions change faster than approvals can keep up. In [...]
Decision Fatigue and Change Fatigue in a VUCA World
Why organisations are exhausting their people—and what leaders can do about it Modern organisations operate in a VUCA environment: volatile, uncertain, complex, and ambiguous. Strategy cycles are shorter, restructures are frequent, and employees are asked [...]
Dr Susan Roberts says: